Our Values
It’s one thing to simply run a business; it’s quite another to create a foundation that touches our clients, builds up our employees, and positively impacts the community. We believe that everything we do must be done with integrity and in accordance with our company values: quality, attentiveness and commitment.
Quality Employees: Skills & Training
With one phone call and some detailed information about your unique goals and expectations, you can have a hand-picked team of professional staff arrive at your door — on time, in uniform, with the proper training and preparation to meet your temporary or permanent staffing needs.
Our employee application process includes written testing, oral interviews and a 3-hour custom training course called the Acrobat Academy. The training covers all areas of event set-up, fine and casual dining and many other areas of hospitality, restaurant, and catering services. We also provide our employees with TiPS, ServSafe, LEAD and other food service certifications training. We process background checks and provide references upon request. We also consistently maintain each of our 3,000+ active staff member’s profile and field performance based on client feedback from previous jobs.
Attentive Customer Service: Our ACRO-CARE Customer Promise.
A company built by and for hospitality-related industries, we are obsessed with superior customer service. It’s what we call the ACRO-CARE Promise: consistent and constant attention to each client by trusted, experienced and dedicated account managers who understand industry challenges and the importance of efficient problem resolution.
Our customer service focus translates across every area of the company, including our employees who arrive at your place of business. From food preparation, cooking and food presentation to selling, serving, and washing the plates, our priority is to impress your guests and customers and put your mind at ease.
* Acrobat Guarantee: We are a fully licensed and insured corporation. As members of the San Francisco Chamber of Commerce and the Better Business Bureau, we take our reputation seriously and guarantee our service. Call us if an employee doesn’t match your expectations and we’ll replace the employee and give you the first two hours free! *
Commitment to the Community
From applying greener business practices in each of our four California offices to developing strategic alliances with non-profit organizations whose values match our own, Acrobat Outsourcing is constantly brainstorming new initiatives to make a positive impact in and around the communities we work.
To learn more about our latest partnerships, charitable donations and community events, please visit our Partners page.
If you are interested in partnership opportunities with us for your next non-profit or community event, please call our San Francisco headquarters at: (415) 431-8826.
