2009 was a challenging year for most and we’d like to encourage our clients, fans and employees to look for ways where making a small effort can mean an unforgettable big difference to many people.

Proudly supporting these organizations:

Back to E-Acrobat Outsourcing Newsletter         January 2010

One of our latest additions to the Acrobat Outsourcing Restaurant Service’s vertical is Roe Restaurant and Prive Lounge who has consistently utilized our services for all of their special events.

During the last seven years, Roe Restaurant and Prive Lounge has utilized a different staffing company for their corporate and private events.  According to Danny Phelan, Director of Events, both staffing companies do a good job, but what separates Acrobat Outsourcing from the other is that “they deliver on specific staffing requests –it’s the reason I’m with Acrobat Outsourcing.”

Roe boasts an eclectic medley of cuisines defining the intercontinental crossroads of American contemporary, Asian and South American tastes—a menu to delight any palette. Their epicurean fare can be uniquely customized for special events, and their versatile venue can accommodate corporate receptions, product launches, meetings, benefits, political fundraisers, group dinners, fashion shows, magazine and commercial shoots.

To learn more about Roe Restaurant and Prive Lounge  please visit www.roe-sf.com

Back to E-Acrobat Outsourcing Newsletter         January 2010

Steve Scher - CEO

New Year. New Name. More Ways To Help You Manage Your Bottom Line.

In 2010 there are two things you can be sure about: Smart decision-makers like you will continue to look for more cost-efficient ways to run your business during a sluggish economy, and – ta-dah! – we have expanded our menu of services to help improve your bottom line even further.

Acrobat Outsourcing (formerly known as Acrobat Staffing) is the only dedicated one-stop-shop solution in the West Coast for front- and back-of house staffing support and services for the food service, hospitality and related industries. You could say we are the secret sauce to streamlining your operations because we can handle all of your recruiting/hiring needs, as well as time-consuming back-office functions like payroll, menu and customer service consulting services, food/beverage service training and certifications, and more. We also continue to perfect our industry-renowned ACRO-CARE customer service promise, ensuring complete and constant satisfaction via experienced and proactive account managers who take the time to know your pain points and are dedicated to your immediate and long-term needs throughout the entire partnership. What does all this mean for you? Less stress and money spent trying to do all the tedious administrative tasks on your own, and more time spent in front of your customer.

Hold on to your tablecloths, though. We have also been busy applying our industry expertise to a customized package for the restaurant vertical. It’s called Culinary Outsourcing Services (COS), which in addition to staffing and payroll outsourcing, offers customer experience enhancement services like secret shoppers and front-of-house consulting, as well as business enhancement tools like global cash card, merchant services and various food/beverage service certifications training. Clients like Roe Restaurant are already realizing the value and benefits of COS (see below for full story). We are also extremely excited to add the government sector to our roster.

Call or visit us at our new, expanded San Francisco headquarters for more information about how our outsourcing services can be the remedy to your staffing-related headaches. Whether you are already a cherished client or considering us for the first time, we have more ways than ever to help you improve your bottom line and overall customer experience.

Happy, Healthy, Headache-Free New Year!

Back to E-Acrobat Outsourcing Newsletter         January 2010 

During the recent SF Chef, Food and Wine in San Francisco, we launched Culinary Outsourcing Services. This is a bundle of services which enable restaurants to concentrate on growing their business and increasing their bottom line while outsourcing all the non revenue generating tasks to Acrobat. Whether it’s recruiting, staffing, payrolling, or secret shopping, we have you covered.

Steve Scher/Owner.

Potential employers look for experience but sometimes what is more important than experience are the intangibles. When we interview we look to see if a potential employee is professional, passionate, experienced and has the “can do” attitude. No employer has any tolerance for employees who “know it all.”

My advice is to be humble and always ask if anything else is needed once you complete your job and be respectful to your fellow coworkers and supervisors while you are on the job. Learn from your peers and always be a team player.

Faced with this tough decision, I decided to do neither. I took the economic challenge as an opportunity and I hired when nobody was hiring.  I committed to marketing when others were cutting it and I built strategic alliances. I’m seeing the difference. Acrobat’s business is up nearly 10% and we’re venturing into new vertical markets.

Staffing, as an industry, is ahead of the curve in both a downturn and recovery which means that other businesses may trend slower. In general, this is still an excellent time to gain market share. What are you doing to position yourself for a recovery rather than a downturn?  –Steve Scher, Owner

Currently, we’re in the process of adding a Client Log-in page as well as an Employee Log-in page so stay tuned for more added features to stay connected.

Thanks for visiting us and let us know what you think of our new website.  We ‘d appreciate your feedback!

In 2005 I was ready for the next challenge in my life where I wanted to take all the experiences I developed through out the years and leverage it to my own company.  It was at this time that I stumbled across a business that was for sale called Acrobat Outsourcing.  At the time, it was a small boutique temporary staffing company that specialized in foodservice/hospitality. I decided that Acrobat Outsourcing was my future and I was willing to invest my life savings into buying this business.   It was located in the heart of the Tenderloin.  Based on the fact that I had 20 years direct hospitality/foodservice experience and my greatest stregnth is my people skills it was a no brainer.  In addition, I had spent the last 4 years in a sales capacity building a companies footprint in the hotel industry.  I was really excited about Acrobat Outsourcing.  I had a vision of taking this small boutique staffing company and growing it into something special.

Based on my skill set, I knew I had what it takes to grow this business.  What I didn’t realize about this business when I bought it was the affect it would have on people.  I realized that within a short time, I was changing peoples lives by giving them work or opportunities that they would normally not be able to get on there own.  I was working with a very diverse group of people.  My temporary employees come from all walks of life.  Whether it be an employee that was looking for a second chance on life or a 5 star Executive Chef looking to pick up extra work.  It didn’t matter because we had work for them as long as they have the work ethic and commitment to represent themselves and Acrobat in the  highest regard.   Also, owning a small business gives you the opportunity of doing things your own way and taking risks.  I am proud to say that I am willing to take a chance on an employee who may have had a “checkered past” but also has the determination of changing their life around for the better and making an honest living.  By the same token, before I would even take a chance on an employee with a “checkered past” they have to prove to me and my team that they are ready for the responsibility of a job by completing life skills and receive recommendations from their community.  The best part of owning this company is when one of my temporary employees comes up to me and says “Because of Acrobat, I now have a full-time job where I am supporting my family and making an honest living.”  My response is always the same.  Acrobat Outsourcing can give you the opportunity.  It’s up to you to make the most out of it.

I have now owned this company for three and a half years and I am proud to say that we have come a long way.  I now have 4 offices (San Francisco, San Jose, Sacramento, and San Diego) and have employed over 2000 employees per year on a temporary basis.  We work with California’s most well known companies and our business is continuing to grow despite what the economy is saying.  That only happens when you are diligent about financial decisions that effect your company and you take care of your employees.  Three years ago nobody knew who we are.  Today we are a force to be reckoned with.

–Steve Scher, Owner